Refund and Return Policy

At qwik4K.shop, we strive to provide the best IPTV service experience. Due to the digital nature of our product, we have the following refund policy in place:

1. General Policy

  • All sales are final.

  • Since our service provides immediate access to digital content (live TV, movies, series), we do not offer refunds or returns after purchase.

  • By subscribing, you acknowledge and agree to this no-refund policy.

2. Exceptions

Refund requests may be considered only in the following cases:
✅ Duplicate Charges: If you were accidentally charged twice for the same subscription.
✅ Service Failure: If our service is completely non-functional for 48+ hours (proof required).

How to Request:

  1. Email support@qwik4k.shop within 7 days of purchase.

  2. Include:

    • Transaction ID

    • Screenshots/video proof (for service failure)

    • Reason for request

3. Non-Refundable Situations

❌ Buffering/Slow Streams: Caused by your internet speed, device, or regional ISP issues.
❌ Content Preferences: Disliking channels/movies or expecting specific content not listed in our library.
❌ Account Sharing: Bans due to violating our Terms of Service.

4. Subscription Cancellations

  • You may cancel auto-renewal anytime, but active subscriptions will not be refunded.

  • Cancellations must be done 24 hours before renewal to avoid future charges.

5. Dispute Resolution

  • Chargebacks/disputes filed without contacting us first will result in permanent account termination.

  • We will work with you to resolve issues before escalation.

6. Contact Us

For refund requests or questions:
📧 Email: support@qwik4k.shop
📞 Phone/WhatsApp: +44 7564 977597

Response Time: 1-3 business days.